SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivered 8 days before the Moz region Packed was very good. Frame, glass, napkins all have)
I order in this store not the first time, the glasses are good, the delivery is very fast
Delivery 2 weeks, the glass village is perfect, the sensitivity of the screen has increased! I will order more!!!
The glasses came broken. It's a pity that I waited and eventually got nothing. But the glasses are good, they cover the screen completely. It's not the store's fault, it's the delivery wine.
Glass is cool, it was not difficult to glue the glass, even without dust it turned out only to wait 1 day so that the bubbles are all gone, the sensors all work perfectly. It came in time as the applicant was. Take it will not regret it
To exactly put the glass, attached a specially yellow frame. So in general is not bad. Let's look at the quality.
The glass completely closes the screen, as expected, which is very good but, when pasted on all edges, that on the sides, that on top and bottom remained air strips and the glass did not completely stick. In the comments they wrote that they disappear in a day, let's see, I hope you do not have to open a dispute. The glass itself is excellent, good oleophobic, as it wrote before, completely closes the entire front part, that is generally Super, good color transmission. If all the bubbles on the sides disappear tomorrow, I will be very happy if not, I open a dispute and I will recalculate but, immediately. Glass liked, maybe it's jamb simple. Sent and arrived in 6 days, which is generally excellent, with the store did not communicate, I can't appreciate that.
Outstanding screen protector as always. Been using it since 2017.
Once I bought a new iPhone, I took the glass for the first time 2 times more expensive than this in Russia. Broke on the second day. Finally waited for the parcel and immediately changed. The frame in the kit helps with jewelry accuracy to stick the glass. Oleophobic coating is excellent. This glass is clearly thicker but it does not interfere. Glasses from ESR take not the first time and never regretted. Definitely advise. G. Kazan.
Super fast delivery
Paste Bo Jin did but once satisfied
Все супер, заказываю уже не первый раз и себе, и друзьям. Продавец идёт на контакт. По ошибке отправил стекло вместо 11 iPhone на 11 pro, проблему решили путём повторной отправки за счёт продавца. Все посылки приходили в течение 3х недель. Всем довольна, однозначно рекомендую. Буду ещё заказывать по необходимости
Хорошие стекла за свою цену. Доставка до Ярославля 10 дней.
Стёкла хорошие. Что ещё понравилось так это бампер в комплекте, очень легко наклеила стекло. Продавца советую!
한국에서 사는 것보다 훠~얼씬 저렴하게 2개 겟! 배송 2주도 안걸림.