SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
it's difficult to balance the monitor of the laptop with a bigger one but if you flip the laptop stand arm, it will make it go lower and now you will be able to adjust both monitors better. That's what I did and worked amazing
Quickly arrived
very fast shipping, product seems very durable, same as on the pictures
Excelente! Fácil montaje, muy sólido, la solución ideal para mi! Llegó muy rápido! Compraré pronto otro para el despacho de mi marido. Muchas gracias.
Very fast delivery to Israel. great product. A very high quality product. Many thanks to the store available for questions and answers fast, I will order again in the future. Recommend to everyone.
The arms are great! They hold both the screen and the laptop without breaking a sweat. The holder itself is robust and very stable. I'm very satisfied with the purchase!
Produto conforme descrição, qualidade dos materiais muito boa. Recomendo! Obs.: Único ponto negativo, é que os braços ficaram um pouco pensos por terem uma certa folga no encaixe, mas nada que atrapalhe, no geral.
item arrived in a week. material is durable. thanks store
Excelente producto llego en 1 semana por ups a santiago de chile. Buena calidad de. Arteriales, manual simple y herramientas de armado.
Muy buen artículo perfecto para instalarlo en el escritorio. Me gustó mucho la posición en la que quedó y parece que los materiales son resistentes. Llevo solo un par de días usandolo, pero estoy muy contento
Produto fantástico, muito bom mesmo, forte e resistente. material bom! segurou com tranquilidade meu monitor LG de 29 polegadas e meu notebook de 17 polegadas. super indico. Chegou muito rápido, ein 10 dias já estava com ele. A única queixa é o valor do frete ser tão alto ao ponto de sair mais caro que o produto. Mas como eu precisava e não achava no Brasil, arrisquei e estou muito satisfeito. O vendedor é muito bom tambem, responde tudo.
Great quality and responsive store. Packaging could be improve but overall. Great buy! Thank you!
Perfect! Very fast delivery
Carton box eas crushed. Fortunately item survived. However, the M4 screws were too short. Should changed to M4x15 instead. Also should provide clamping dimensions as mine need to improvised due to interference of HDMI and USB connectors. Otherwise it qould have been a perfect assembly.
Very good quality. Everything is securely packed. Metal has confidence. The laptop is firmly fixed in the stand, in the stand itself there are rubber pads to protect the laptop. Cons: 1) hand holding laptop slightly tilts in the central mount. At the same time, the laptop stand itself does not rotate as VESA mount for the Monitor. As a result, the laptop is not strictly horizontal about the table. 2) on some models of laptops, the mounting of the stand can block access to the connectors. Important: consider that the full range of adjustments is possible only if your table is not standing in a tight to the wall.
Great rack
It's cool! A little swinging the truth and the headphone jack closes the holder
Great mounting. Of the cons, damn long delivery about a month to Voronezh. Please note, the laptop stand on the side has fixing elements that will have to be neat at at the center of the laptop's side faces and in some models will overlap the connectors to exit the monitor and the network connectors. I used the cooling stand, and already put a laptop on it, so there was no problem with it.
Price as long as the product. Aluminum processing with moderately tidy. Accept only one installation, middle with satisfaction.
very good quality