SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of My Blog (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Super store. Recommend shopping including skle pie.
It meets the features, very cute and takes about 30 days to arrive. You look perfect!
Very nice watch.
Already I order the second really liked, I advise everyone of this store, the goods come very quickly and in good condition.
Excellent watch, the price very well, it synchronized very quickly to my phone, meets the features. Very fast shipping time, excellent store
It works spectacular. I recommend 100%.
Excellent product, battery life about 5 days, fast shipping. Product as expected
At the moment it works perfectly, it's taken 10 days to arrive, and for the moment, it's much better than expected.
I recommend the store and the product. Product as described. Its properties are working. Sent very fast. Thank you.
I bought two watches and it was super purchase, work fine and applique on the phone also is OK, shipping fast much before time
The watch is excellent, packing is ** on all slots, the strap was bought separately!!!!! So far, at the maximum lasted exactly 7 days, generally satisfied, the view has!!!!!
Fitness bracelet in the format of hours. Made qualitatively. Silicone ribs are soft and pleasant. The screen is quality, like even glass. Typos remain on the screen, but not critical. In general, the purchase is very satisfied.
In general, the goods for 5 + purchase are happy as an elephant☺️ The goods came in less than 2 weeks, packed the store well enough, there is no pritensiy to the goods. The watch came discharged, but quickly enough charged and synchronized with the phone. Thank you very much seller☝& Middot;
una maravilla. mil gracias
Very good quality, fast delivery. Recommended for everyone
часики пришли,продавец молодец оправил быстро,шли 2 недели,пока все устраивает, посмотрим как покажут себя дальше.ставлю 5+
Часы пришли за 14 дней, работают были заряженный, с пленочкой, синхронизировались сразу в приложении, часами доволен!
Tolle Uhr, gut verpackt. Anleitung nur auf chinesisch.Adorhealth App aus Playstore bei Android laden einfach zu bedienen. Schlafauswertung verbesserungsfähig. Ob Blutdruck, puls und Sauerstoff stimmt kann ich nicht beurteilen da ich keine Referenz habe. Besser und schneller geliefert als erwartet
Ziet er heel goed uit, ook snel verstuurd en ontvangen. Mooi horloge met gebruiksaanwijzing in het Engels erbij! Fantastisch. Nu nog zien of hij wil pairren met mijn telefoon.
The watch is excellent, with a metal strap. Delivery fast-to Moscow time came ~ 10 days. Battery as received, not yet charged-48% was 23.07 and 26.07 left 30%. The truth is not really juzal. The notification text shows completely, which is very convenient! The application is convenient, I like more than Fundo. 5 built-in dials that easily change shift down/up and many more in the app. The pulse is measured quite precisely, the pressure should not be measured by them, so if you pamper and then пеоемерить with a normal tonometer! In general, I recommend!